Refund Policy

Last updated: October 28, 2026

We want you to be happy with Pro. If it does not work for you, email hello@glideconvert.com within 14 days of purchase with your order ID and a short description of the problem.

• If Pro does not work as described on your device and we cannot fix it, we refund the purchase.
• Crypto refunds are sent in the same cryptocurrency to an address you provide, for the amount we received minus network fees. The amount in crypto may differ from what you paid because of exchange-rate changes.
• After a refund, the license key is deactivated.
• Underpayments (“partially paid” orders) can be completed by contacting us, or refunded.